Top 10 Technology Trends Impacting Information Infrastructure, 2009 to 2010

by Regina Casonato, Ted Friedman, Mark A. Beyer, Karen M. Shegda, Rita E. Knox, Debra Logan, Toby Bell, Andrew White

Significant innovation is occurring in information management technologies. Key tactical factors driving this are information explosion, compliance requirements, cost optimization, and risk mitigation initiatives. Key strategic factors are opportunities around information-centric transformation.

The top 10 technologies analyzed in this research, influence information management in different ways. Some help structure information, some help govern information and others integrate, share, find and store information across applications and content repositories.

Key Findings

• Some information management technologies will enable cost avoidance and risk reduction, others will drive the transformation of the way a company can leverage information.
• These top 10 technologies help progress the resolution of Gartner's grand challenges in information management in different ways. Some address information diversity, some tackle information volume and some help manage information as a strategic asset and help with pattern recognition. However the resolution of the IM grand challenges requires a combination of people, processes and IT
• Use of some of these technologies requires new skills and competencies (e.g., adoption of data stewardship and dedicated analysts to interpret the results).

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